Privacy Policy
Last updated: May 2026
Hardrock Labs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit hardrocklabs.com.
1. Information We Collect
We may collect the following information: name and contact information (email, phone, address) when you place an order or contact us; payment information processed securely through our payment processor; browsing data such as IP address, browser type, and pages visited; and any information you voluntarily provide through our contact form.
2. How We Use Your Information
We use the information we collect to process and fulfill your orders; communicate with you about your orders or inquiries; improve our website and services; comply with legal obligations; and send you relevant updates (only with your consent).
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and processing orders, subject to confidentiality agreements. We may also disclose information when required by law.
4. Data Security
We implement appropriate security measures to protect your personal information. All payment transactions are processed through secure, encrypted connections. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.
6. Age Verification
We use cookies to store your age verification status. This cookie is valid for 365 days and is used solely to prevent minors from accessing our website.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at [email protected].
8. Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Your continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected] or at 2829 Townsgate Rd Suite 100, Westlake Village, CA 91361.